HP Inc. is one of the world's largest PC manufacturers, producing consumer and business laptops, desktops, and printers. Their business EliteBook line is noted for repairability, while consumer models vary.
Last updated:
Repair grade
B
Repairability
6/10
Sells parts direct
Yes
Right to repair
HP provides service manuals for business products and sells parts through their parts store. Consumer product documentation is less comprehensive. HP has taken a neutral stance on right-to-repair legislation.
Self-repair program
No
Repair manuals public
Yes
Sells parts direct
Yes
Self-repair portal
N/A
HP EliteBooks have tool-less access panels -- look for slide latches on the bottom
Download the HP PC Hardware Diagnostics tool for free component testing
HP Parts Store (parts.hp.com) sells genuine replacement parts -- use your product number to find compatible parts
For hinge repairs on consumer models, check if the chassis is cracked -- replacement may need the full bottom case
HP batteries are usually accessible -- swelling batteries should be replaced immediately
Tell us what broke and we'll tell you if it's worth fixing.
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