Model-specific repair costs, repairability rating, and support lifecycle for the Microsoft Surface Duo (2020).
Some figures on this page are category averages for smartphone. Model-specific data may be incomplete.
Typical Verdict
The Microsoft Surface Duo is difficult to repair due to its design. A typical repair runs about 22% of buying new. This device still has years of life left. Repairing is usually worth it.
Confidence
66%
Based on a typical Microsoft Surface Duo owner at mid-lifespan. Your situation may differ. Share your experience to help others.
*France Repairability Index category average (data.gouv.fr)
| Repair | Professional Cost | DIY Cost | Success Rate | DIY Difficulty |
|---|---|---|---|---|
| Screen Replacement | $110 - $329 | N/A | - | Professional |
| Battery Replacement | $37 - $110 | N/A | - | DIY Medium |
| Charging Port Repair | $58 - $146 | N/A | - | Professional |
| Back Glass Replacement | $73 - $183 | N/A | - | Professional |
| Camera Module Replacement | $88 - $292 | N/A | - | Professional |
| Speaker/Microphone Repair | $37 - $88 | N/A | - | DIY Hard |
4 known issues reported by owners.
Manufacturing a new Microsoft Surface Duo produces roughly 70 kg of CO₂. Repairing it uses just 10 kg, that's 60 kg saved, equivalent to 150 km of driving. It also keeps 80 g of metals, plastics, and rare earths out of landfill.
63% of discarded cellular phones in Canada are recycled, donated, or returned
That's better than most electronics, but manufacturing a replacement still generates hundreds of kilograms of CO₂. Repairing is the lower-footprint option.
Stats Canada, Households and the Environment Survey (2023)
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All prices shown are approximate estimates and may not reflect current retail or repair shop pricing. Verify costs with your local retailer or repair provider before making a decision.