Which laptop brand is more reliable? Side-by-side comparison based on 2,940 real repair records from community repair events.
Data from openrepair.org (CC BY-SA 4.0) · 7,492 total laptop records
Last updated:
HP is significantly more repairable at 64.3% vs Acer's 53.2%. That 11-point gap means a HP laptop that breaks is much more likely to be fixed rather than scrapped. Both brands show similar longevity, with laptops typically coming in for repair around 6.6 years old. Both brands share the same top failure type: Battery/Power (11.9% for Acer, 10.8% for HP).
If durability matters most:
HP has the repairability edge. When your laptop eventually needs repair, HP is more likely to be fixable. Both brands show similar longevity, so this advantage is the tiebreaker.
Based on 2,940 real repair records from community repair events. Scroll down for the full data breakdown.
Head-to-head reliability data for Acer vs HP laptops, based on 2,940 community repair records. HP leads on fix rate (64.3% vs 53.2%).
| Metric | Acer | HP |
|---|---|---|
| Fix Rate | 53.2% | 64.3% |
| ValueCost per reliability point | $9.40/pt | $5.75/pt |
| Top Failure | Battery/Power (11.9%) | Battery/Power (10.8%) |
| Sample Size | 954 | 1,986 |
| Avg. Age at Repair | 6.6 years | 7.3 years |
Like-for-like pricing across product tiers. Prices are approximate.
Value
Acer
Aspire 14 AI Copilot+ PC | 14"
HP
Based on 2,940 repair records, HP is more reliable with a 64.3% fix rate vs 53.2% for Acer.
Acer's top issues are battery/power and software. HP's top issues are battery/power and software.
Both brands show similar longevity, with devices averaging around 6.6 years before needing repair.
If durability is your priority, HP edges ahead with a higher fix rate, meaning repairs are more likely to succeed when needed. The best choice still depends on your specific model and usage.
Brand averages only go so far. Your specific model matters too. See repair costs, repairability scores, and failure data for individual laptops.
| iFixit Score0-10 scale |
|---|
| N/A |
| 8.8/10 |
| French Repairability IndexGovernment-mandated, 0-10 | N/A | 8.8/10avg of 16 models |
|---|
15.6 inch Laptop
Budget
Acer
Gateway Chromebook 314 CBO314-1H-C476 Laptop | Intel
HP
14" Soft White Ultrabook Laptop
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