Which laptop brand is more reliable? Side-by-side comparison based on 2,915 real repair records from community repair events.
Data from openrepair.org (CC BY-SA 4.0) · 7,492 total laptop records
Last updated:
HP has a slight repairability edge at 64.3% vs 55.7%, though both brands can typically be fixed when something goes wrong. Both brands show similar longevity, with laptops typically coming in for repair around 7.9 years old. Both brands share the same top failure type: Battery/Power (15.6% for Apple, 10.8% for HP). Professional teardowns give HP a 8.8/10 repairability score vs 2.5/10, meaning it's physically easier to open up and fix. France's government repairability index confirms this, scoring HP at 8.8/10 vs 6.3/10.
If durability matters most:
HP has the repairability edge. When your laptop eventually needs repair, HP is more likely to be fixable. Both brands show similar longevity, so this advantage is the tiebreaker.
Based on 2,915 real repair records from community repair events. Scroll down for the full data breakdown.
Head-to-head reliability data for Apple vs HP laptops, based on 2,915 community repair records. HP leads on fix rate (64.3% vs 55.7%).
| Metric | Apple | HP |
|---|---|---|
| Fix Rate | 55.7% | 64.3% |
| ValueCost per reliability point | $26.22/pt | $5.75/pt |
| Top Failure | Battery/Power (15.6%) | Battery/Power (10.8%) |
| Sample Size | 929 | 1,986 |
| Avg. Age at Repair | 7.9 years | 7.3 years |
Like-for-like pricing across product tiers. Prices are approximate.
Premium
No premium laptop from HP
Based on 2,915 repair records, HP is more reliable with a 64.3% fix rate vs 55.7% for Apple.
Apple's top issues are battery/power and software. HP's top issues are battery/power and software.
Both brands show similar longevity, with devices averaging around 7.9 years before needing repair.
If durability is your priority, HP edges ahead with a higher fix rate, meaning repairs are more likely to succeed when needed. The best choice still depends on your specific model and usage.
Brand averages only go so far. Your specific model matters too. See repair costs, repairability scores, and failure data for individual laptops.
| iFixit Score0-10 scale |
|---|
| 2.5/10 |
| 8.8/10 |
| French Repairability IndexGovernment-mandated, 0-10 | 6.3/10avg of 3 models | 8.8/10avg of 16 models |
|---|
Value
Apple
2026 MacBook Pro Laptop with M5
HP
17.3" Laptop for Home
Budget
No budget laptop from Apple
HP
14″ Willow Green Lightweight Laptop
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