HP vs Samsung: Printer Reliability Compared
Which printer brand is more reliable? Side-by-side comparison based on 1,587 real repair records from community repair events.
Data from openrepair.org (CC BY-SA 4.0) · 3,944 total printer records
Last updated: · Fix rates and sample sizes refresh weekly from openrepair.org
The Bottom Line
Samsung is significantly more repairable at 50.4% vs HP's 38.3%. That 12-point gap means a Samsung printer that breaks is much more likely to be fixed rather than scrapped. Both brands show similar longevity, with printers typically coming in for repair around 7.9 years old. They break in different ways. HP's most common issue is Connectivity (5.2%), while Samsung mostly comes in for Audio (8.6%).
If durability matters most:
Samsung has the repairability edge. When your printer eventually needs repair, Samsung is more likely to be fixable. Both brands show similar longevity, so this advantage is the tiebreaker.
Based on 1,587 real repair records from community repair events. Scroll down for the full data breakdown.
Detailed Comparison
Head-to-head reliability data for HP vs Samsung printers, based on 1,587 community repair records. Samsung leads on fix rate (50.4% vs 38.3%).
| Metric | HP | Samsung |
|---|---|---|
| Fix Rate | 38.3% | 50.4% |
| ValueCost per reliability point | $2.87/pt | N/A |
| Top Failure | Connectivity (5.2%) | Audio (8.6%) |
| Sample Size | 1,448 | 139 |
| Avg. Age at Repair | 7.9 years | 8.2 years |
Common Failure Types
HP
Samsung
Frequently Asked Questions
Is HP or Samsung more reliable for printers?
Based on 1,587 repair records, Samsung is more reliable with a 50.4% fix rate vs 38.3% for HP.
What are the most common HP vs Samsung printer failures?
HP's top issues are connectivity and software. Samsung's top issues are audio and connectivity.
Which printer brand lasts longer, HP or Samsung?
Both brands show similar longevity, with devices averaging around 7.9 years before needing repair.
Should I buy HP or Samsung if durability matters?
If durability is your priority, Samsung edges ahead with a higher fix rate, meaning repairs are more likely to succeed when needed. The best choice still depends on your specific model and usage.