HP vs Samsung: Printer Reliability Compared
Which printer brand is more reliable? Side-by-side comparison based on 1,975 real repair records from community repair events.
Data from openrepair.org (CC BY-SA 4.0) · 5,000 total printer records
Last updated: · Fix rates refresh when openrepair.org publishes new data, about once a year
The Bottom Line
Samsung is significantly more repairable at 55.4% vs HP's 39.9%. That 16-point gap means a Samsung printer that breaks is much more likely to be fixed rather than scrapped. They break in different ways. HP's most common issue is Mechanical (8.7%), while Samsung mostly comes in for Electrical (7.3%).
If durability matters most:
Samsung has the repairability edge. When your printer eventually needs repair, Samsung is more likely to be fixable.
Based on 1,975 real repair records from community repair events. Scroll down for the full data breakdown.
Detailed Comparison
Head-to-head reliability data for HP vs Samsung printers, based on 1,975 community repair records. Samsung leads on fix rate (55.4% vs 39.9%).
| Metric | HP | Samsung |
|---|---|---|
| Fix Rate | 39.9% | 55.4% |
| ValueCost per reliability point | $4.18/pt | N/A |
| Top Failure | Mechanical (8.7%) | Electrical (7.3%) |
| Sample Size | 1,798 | 177 |
| Typical Age at Repair | 7 years | Under 100 ages |
Common Failure Types
HP
Samsung
Frequently Asked Questions
Is HP or Samsung more reliable for printers?
Based on 1,975 repair records, Samsung is more reliable with a 55.4% fix rate vs 39.9% for HP.
What are the most common HP vs Samsung printer failures?
HP's top issues are mechanical and electrical. Samsung's top issues are electrical and mechanical.
Should I buy HP or Samsung if durability matters?
If durability is your priority, Samsung edges ahead with a higher fix rate, meaning repairs are more likely to succeed when needed. The best choice still depends on your specific model and usage.