Apple vs Samsung: Laptop Reliability Compared
Which laptop brand is more reliable? Side-by-side comparison based on 1,130 real repair records from community repair events.
Data from openrepair.org (CC BY-SA 4.0) · 7,699 total laptop records
Last updated: · Fix rates and sample sizes refresh weekly from openrepair.org
The Bottom Line
Apple has a slight repairability edge at 55.7% vs 49.8%, though both brands can typically be fixed when something goes wrong. Both brands show similar longevity, with laptops typically coming in for repair around 7.9 years old. Both brands share the same top failure type: Battery/Power (15.6% for Apple, 16.9% for Samsung). Professional teardowns give Samsung a 8.5/10 repairability score vs 2.5/10, meaning it's physically easier to open up and fix.
If durability matters most:
Apple has the repairability edge. When your laptop eventually needs repair, Apple is more likely to be fixable. Both brands show similar longevity, so this advantage is the tiebreaker.
Based on 1,130 real repair records from community repair events. Scroll down for the full data breakdown.
Detailed Comparison
Head-to-head reliability data for Apple vs Samsung laptops, based on 1,130 community repair records. Apple leads on fix rate (55.7% vs 49.8%).
| Metric | Apple | Samsung |
|---|---|---|
| Fix Rate | 55.7% | 49.8% |
| Top Failure | Battery/Power (15.6%) | Battery/Power (16.9%) |
| Sample Size | 929 | 201 |
| Avg. Age at Repair | 7.9 years | 7.6 years |
| iFixit Score0-10 scale | 2.5/10 | 8.5/10 |
| French Repairability IndexGovernment-mandated, 0-10 | 6.3/10avg of 3 models | N/A |
Price Comparison
Like-for-like pricing across product tiers. Prices are approximate, in CAD.
Premium
No premium laptop from Samsung
Value
Apple
2025 MacBook Air 15-inch Laptop with M4
Samsung
15.6" Galaxy Book5 360 Copilot+ PC
Budget
No budget laptop from Apple
Samsung
Chromebook Plus V2 360
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Common Failure Types
Apple
Samsung
Frequently Asked Questions
Is Apple or Samsung more reliable for laptops?
Based on 1,130 repair records, Apple is more reliable with a 55.7% fix rate vs 49.8% for Samsung.
What are the most common Apple vs Samsung laptop failures?
Apple's top issues are battery/power and software. Samsung's top issues are battery/power and software.
Which laptop brand lasts longer, Apple or Samsung?
Both brands show similar longevity, with devices averaging around 7.9 years before needing repair.
Should I buy Apple or Samsung if durability matters?
If durability is your priority, Apple edges ahead with a higher fix rate, meaning repairs are more likely to succeed when needed. The best choice still depends on your specific model and usage.
Check a Specific Model
Brand averages only go so far. Your specific model matters too. See repair costs, repairability scores, and failure data for individual laptops.