Which laptop brand is more reliable? Side-by-side comparison based on 1,869 real repair records from community repair events.
Data from openrepair.org (CC BY-SA 4.0) · 7,492 total laptop records
Last updated:
Lenovo has a slight repairability edge at 59.4% vs 53.6%, though both brands can typically be fixed when something goes wrong. Both brands show similar longevity, with laptops typically coming in for repair around 7.1 years old. Both brands share the same top failure type: Battery/Power (17.1% for Dell, 12.5% for Lenovo).
If durability matters most:
Lenovo has the repairability edge. When your laptop eventually needs repair, Lenovo is more likely to be fixable. Both brands show similar longevity, so this advantage is the tiebreaker.
Based on 1,869 real repair records from community repair events. Scroll down for the full data breakdown.
Head-to-head reliability data for Dell vs Lenovo laptops, based on 1,869 community repair records. Lenovo leads on fix rate (59.4% vs 53.6%).
| Metric | Dell | Lenovo |
|---|---|---|
| Fix Rate | 53.6% | 59.4% |
| ValueCost per reliability point | $14.34/pt | $13.96/pt |
| Top Failure | Battery/Power (17.1%) | Battery/Power (12.5%) |
| Sample Size | 756 | 1,113 |
| Avg. Age at Repair | 7.1 years | 6.2 years |
Like-for-like pricing across product tiers. Prices are approximate.
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Based on 1,869 repair records, Lenovo is more reliable with a 59.4% fix rate vs 53.6% for Dell.
Dell's top issues are battery/power and software. Lenovo's top issues are battery/power and software.
Both brands show similar longevity, with devices averaging around 7.1 years before needing repair.
If durability is your priority, Lenovo edges ahead with a higher fix rate, meaning repairs are more likely to succeed when needed. The best choice still depends on your specific model and usage.
Brand averages only go so far. Your specific model matters too. See repair costs, repairability scores, and failure data for individual laptops.
| iFixit Score0-10 scale |
|---|
| 8/10 |
| 8.3/10 |
| French Repairability IndexGovernment-mandated, 0-10 | 9/10avg of 16 models | N/A |
|---|
Lenovo
ThinkPad X1 Carbon
Value
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