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Brother vs Samsung: Printer Reliability Compared

Which printer brand is more reliable? Side-by-side comparison based on 542 real repair records from community repair events.

Data from openrepair.org (CC BY-SA 4.0) · 3,944 total printer records

Last updated: · Fix rates and sample sizes refresh weekly from openrepair.org

The Bottom Line

Brother and Samsung have nearly identical fix rates (47.6% vs 50.4%), so when something breaks, both brands are equally likely to be repaired successfully. Both brands show similar longevity, with printers typically coming in for repair around 8.3 years old. Both brands share the same top failure type: Audio (4.5% for Brother, 8.6% for Samsung).

If durability matters most:

Both brands perform similarly on durability. Choose based on features, price, and the specific model. Our data comes from 542 real repair records, so this tie is meaningful.

Based on 542 real repair records from community repair events. Scroll down for the full data breakdown.

Detailed Comparison

Head-to-head reliability data for Brother vs Samsung printers, based on 542 community repair records. Samsung leads on fix rate (50.4% vs 47.6%).

Brother vs Samsung printer reliability comparison, 2026
MetricBrotherSamsung
Fix Rate47.6%50.4%
ValueCost per reliability point$5.86/ptN/A
Top FailureAudio (4.5%)Audio (8.6%)
Sample Size403139
Avg. Age at Repair8.3 years8.2 years

Price Comparison

Like-for-like pricing across product tiers. Prices are approximate, in CAD.

Value

Brother

HL-L2460DW Mono Laser Printer

~$180

Below 30-day avg

Durability
8/10
Repairability
5/10
No link available

No value printer from Samsung

Budget

Brother

MFCJ1360DW Work Smart 1360 Wireless Color Inkjet

Durability
5/10
Repairability
5/10
Lifespan
8 yrs
No link available

No budget printer from Samsung

As an Amazon Associate, Sundr earns from qualifying purchases.

Common Failure Types

Brother

Audio4.5%
Software4.5%
Connectivity3.7%
Electrical3%
Mechanical2.2%

Samsung

Audio8.6%
Connectivity7.2%
Mechanical4.3%
Electrical2.2%
Motor1.4%

Frequently Asked Questions

Is Brother or Samsung more reliable for printers?

Brother and Samsung show similar reliability, with fix rates of 47.6% and 50.4% respectively, based on 542 community repair records.

What are the most common Brother vs Samsung printer failures?

Brother's top issues are audio and software. Samsung's top issues are audio and connectivity.

Which printer brand lasts longer, Brother or Samsung?

Both brands show similar longevity, with devices averaging around 8.3 years before needing repair.

Should I buy Brother or Samsung if durability matters?

Both Brother and Samsung show very similar durability metrics. Choose based on features, price, and specific model reviews rather than brand-level reliability alone.

More Printer Comparisons

Related Resources

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