Which smartphone brand is more reliable? Side-by-side comparison based on 1,021 real repair records from community repair events.
Data from openrepair.org (CC BY-SA 4.0) · 2,511 total smartphone records
Last updated:
Nokia has a slight repairability edge at 51.9% vs 46%, though both brands can typically be fixed when something goes wrong. Nokia smartphones are still being brought in for repair at 10.5 years old on average, compared to 4.5 for Samsung. That's a dramatic difference in how long people keep them running. They break in different ways. Nokia's most common issue is Battery/Power (16.9%), while Samsung mostly comes in for Screen/Display (16.8%). Professional teardowns give Nokia a 8/10 repairability score vs 4.4/10, meaning it's physically easier to open up and fix.
If durability matters most:
Nokia leads in both repairability and longevity, making it the stronger pick if you want a smartphone that lasts and can be fixed when it doesn't. Samsung may still win on features or price for your specific use case.
Based on 1,021 real repair records from community repair events. Scroll down for the full data breakdown.
Head-to-head reliability data for Nokia vs Samsung smartphones, based on 1,021 community repair records. Nokia leads on fix rate (51.9% vs 46%).
| Metric | Nokia | Samsung |
|---|---|---|
| Fix Rate | 51.9% | 46% |
| ValueCost per reliability point | $8.77/pt | $18.39/pt |
| Top Failure | Battery/Power (16.9%) | Screen/Display (16.8%) |
| Sample Size | 154 | 867 |
| Avg. Age at Repair | 10.5 years | 4.5 years |
Like-for-like pricing across product tiers. Prices are approximate.
Premium
Nokia
XR21 5G (Pine Green) 128GB + 6GB
Based on 1,021 repair records, Nokia is more reliable with a 51.9% fix rate vs 46% for Samsung.
Nokia's top issues are battery/power and screen/display. Samsung's top issues are screen/display and battery/power.
Nokia devices tend to last longer, averaging 10.5 years before first repair vs 4.5 years for Samsung.
If durability is your priority, Nokia edges ahead with a higher fix rate, meaning repairs are more likely to succeed when needed. The best choice still depends on your specific model and usage.
Brand averages only go so far. Your specific model matters too. See repair costs, repairability scores, and failure data for individual smartphones.
| iFixit Score0-10 scale |
|---|
| 8/10 |
| 4.4/10 |
| French Repairability IndexGovernment-mandated, 0-10 | N/A | 6.9/10avg of 34 models |
|---|
Samsung
Galaxy S25 Ultra
Below 30-day avg
Value
Nokia
5710 XA Dual-SIM 128MB ROM + 48MB
Budget
Nokia
6310 (2021) Dual-SIM 16MB ROM + 8MB
Samsung
NOTE 20 N981U 128GB GREEN
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