Which smartphone brand is more reliable? Side-by-side comparison based on 2,090 real repair records from community repair events.
Data from openrepair.org (CC BY-SA 4.0) · 2,511 total smartphone records
Last updated:
Apple is significantly more repairable at 60.8% vs Samsung's 46%. That 15-point gap means a Apple smartphone that breaks is much more likely to be fixed rather than scrapped. Both brands show similar longevity, with smartphones typically coming in for repair around 4.1 years old. Both brands share the same top failure type: Screen/Display (33.9% for Apple, 16.8% for Samsung). France's government repairability index scores Samsung higher at 6.9/10 vs 6.1/10.
If durability matters most:
Apple has the repairability edge. When your smartphone eventually needs repair, Apple is more likely to be fixable. Both brands show similar longevity, so this advantage is the tiebreaker.
Based on 2,090 real repair records from community repair events. Scroll down for the full data breakdown.
Head-to-head reliability data for Apple vs Samsung smartphones, based on 2,090 community repair records. Apple leads on fix rate (60.8% vs 46%).
| Metric | Apple | Samsung |
|---|---|---|
| Fix Rate | 60.8% | 46% |
| ValueCost per reliability point | $8.64/pt | $18.39/pt |
| Top Failure | Screen/Display (33.9%) | Screen/Display (16.8%) |
| Sample Size | 1,223 | 867 |
| Avg. Age at Repair | 4.1 years | 4.5 years |
Like-for-like pricing across product tiers. Prices are approximate.
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Based on 2,090 repair records, Apple is more reliable with a 60.8% fix rate vs 46% for Samsung.
Apple's top issues are screen/display and battery/power. Samsung's top issues are screen/display and battery/power.
Both brands show similar longevity, with devices averaging around 4.1 years before needing repair.
If durability is your priority, Apple edges ahead with a higher fix rate, meaning repairs are more likely to succeed when needed. The best choice still depends on your specific model and usage.
Brand averages only go so far. Your specific model matters too. See repair costs, repairability scores, and failure data for individual smartphones.
| iFixit Score0-10 scale |
|---|
| 6.1/10 |
| 4.4/10 |
| French Repairability IndexGovernment-mandated, 0-10 | 6.1/10avg of 29 models | 6.9/10avg of 34 models |
|---|
Samsung
Galaxy S25 Ultra
Below 30-day avg
Value
Budget
No budget smartphone from Apple
Samsung
NOTE 20 N981U 128GB GREEN
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