Apple vs Sony: Smartphone Reliability Compared
Which smartphone brand is more reliable? Side-by-side comparison based on 1,465 real repair records from community repair events.
Data from openrepair.org (CC BY-SA 4.0) · 3,170 total smartphone records
Last updated: · Fix rates refresh when openrepair.org publishes new data, about once a year
The Bottom Line
Apple gets fixed more often in our data, 61.4% vs Sony's 44.2%. Sony only has 95 repairs on record, so treat its numbers as a rough guide. Both brands share the same top failure type: Screen/Display (32.1% for Apple, 21.1% for Sony).
If durability matters most:
We can't pick a winner yet: Sony only has 95 repairs on record. Choose based on features, price, and the specific model for now.
Based on 1,465 real repair records from community repair events. Scroll down for the full data breakdown.
Detailed Comparison
Head-to-head reliability data for Apple vs Sony smartphones, based on 1,465 community repair records. Apple has the higher fix rate (61.4% vs 44.2%), on a small sample.
| Metric | Apple | Sony |
|---|---|---|
| Fix Rate | 61.4% | 44.2% |
| Top Failure | Screen/Display (32.1%) | Screen/Display (21.1%) |
| Sample Size | 1,370 | 95 |
| Typical Age at Repair | 4 years | Under 100 ages |
| iFixit Score0-10 scale | 6.1/10 | N/A |
| French Repairability IndexGovernment-mandated, 0-10 | 6.1/10avg of 29 models | N/A |
Price Comparison
Like-for-like pricing across product tiers. Prices are approximate, in CAD.
Premium
Apple
iPhone 16 Pro Max
Renewed
No premium smartphone from Sony
Value
No value smartphone from Sony
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Common Failure Types
Apple
Sony
Frequently Asked Questions
Is Apple or Sony more reliable for smartphones?
Too early to call. Apple repairs succeed 61.4% of the time and Sony 44.2%, but Sony only has 95 repairs on record.
What are the most common Apple vs Sony smartphone failures?
Apple's top issues are screen/display and battery. Sony's top issues are screen/display and battery.
Should I buy Apple or Sony if durability matters?
We can't call this one yet: Sony only has 95 repairs on record. For now, choose based on features, price, and reviews of the specific model.
Check a Specific Model
Brand averages only go so far. Your specific model matters too. See repair costs, repairability scores, and failure data for individual smartphones.