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Apple vs Motorola: Smartphone Reliability Compared

Which smartphone brand is more reliable? Side-by-side comparison based on 1,329 real repair records from community repair events.

Data from openrepair.org (CC BY-SA 4.0) · 2,511 total smartphone records

Last updated:

The Bottom Line

Apple has a slight repairability edge at 60.8% vs 50.9%, though both brands can typically be fixed when something goes wrong. Both brands show similar longevity, with smartphones typically coming in for repair around 4.1 years old. They break in different ways. Apple's most common issue is Screen/Display (33.9%), while Motorola mostly comes in for Battery/Power (22.6%).

If durability matters most:

Apple has the repairability edge. When your smartphone eventually needs repair, Apple is more likely to be fixable. Both brands show similar longevity, so this advantage is the tiebreaker.

Based on 1,329 real repair records from community repair events. Scroll down for the full data breakdown.

Detailed Comparison

MetricAppleMotorola
Fix Rate60.8%50.9%
ValueCost per reliability point$9.66/pt$8.05/pt
Top FailureScreen/Display (33.9%)Battery/Power (22.6%)
Sample Size1,223106
Avg. Age at Repair4.1 years4.1 years
iFixit Score0-10 scale6.1/105.7/10
French Repairability IndexGovernment-mandated, 0-106.1/10avg of 29 modelsN/A

Price Comparison

Like-for-like pricing across product tiers. Prices are approximate.

Premium

Apple

iPhone 16 Pro Max

~$1,122

Below 30-day avg

Durability
9/10
Repairability
4/10
Lifespan
6 yrs

No premium smartphone from Motorola

Value

Apple

iPhone 15 Pro

~$671

Below 30-day avg

Durability
8/10
Repairability
4/10
Lifespan
6 yrs

Motorola

Razr Plus 2024

~$500

Below 30-day avg

Durability
5/10
Repairability
5/10

Budget

No budget smartphone from Apple

Motorola

Moto G Play | 2024 | Unlocked

~$149

Below 30-day avg

Durability
5/10
Repairability
5/10
Lifespan
6 yrs

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Common Failure Types

Apple

Screen/Display33.9%
Battery/Power16.3%
Audio4.8%
Physical Damage3%
Software2.5%

Motorola

Battery/Power22.6%
Screen/Display17%
Connectivity6.6%
Software4.7%
Audio4.7%

Frequently Asked Questions

Is Apple or Motorola more reliable for smartphones?

Based on 1,329 repair records, Apple is more reliable with a 60.8% fix rate vs 50.9% for Motorola.

What are the most common Apple vs Motorola smartphone failures?

Apple's top issues are screen/display and battery/power. Motorola's top issues are battery/power and screen/display.

Which smartphone brand lasts longer, Apple or Motorola?

Both brands show similar longevity, with devices averaging around 4.1 years before needing repair.

Should I buy Apple or Motorola if durability matters?

If durability is your priority, Apple edges ahead with a higher fix rate, meaning repairs are more likely to succeed when needed. The best choice still depends on your specific model and usage.

Check a Specific Model

Brand averages only go so far. Your specific model matters too. See repair costs, repairability scores, and failure data for individual smartphones.

More Smartphone Comparisons

Related Resources

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