Which smartphone brand is more reliable? Side-by-side comparison based on 1,028 real repair records from community repair events.
Data from openrepair.org (CC BY-SA 4.0) · 2,511 total smartphone records
Last updated:
Huawei has a slight repairability edge at 53.4% vs 46%, though both brands can typically be fixed when something goes wrong. Both brands show similar longevity, with smartphones typically coming in for repair around 4.1 years old. Both brands share the same top failure type: Screen/Display (17.4% for Huawei, 16.8% for Samsung).
If durability matters most:
Huawei has the repairability edge. When your smartphone eventually needs repair, Huawei is more likely to be fixable. Both brands show similar longevity, so this advantage is the tiebreaker.
Based on 1,028 real repair records from community repair events. Scroll down for the full data breakdown.
Head-to-head reliability data for Huawei vs Samsung smartphones, based on 1,028 community repair records. Huawei leads on fix rate (53.4% vs 46%).
| Metric | Huawei | Samsung |
|---|---|---|
| Fix Rate | 53.4% | 46% |
| ValueCost per reliability point | $30.06/pt | $18.39/pt |
| Top Failure | Screen/Display (17.4%) | Screen/Display (16.8%) |
| Sample Size | 161 | 867 |
| Avg. Age at Repair | 4.1 years | 4.5 years |
Like-for-like pricing across product tiers. Prices are approximate.
Premium
Huawei
P60 Pro Dual-SIM 512GB ROM + 12GB
Based on 1,028 repair records, Huawei is more reliable with a 53.4% fix rate vs 46% for Samsung.
Huawei's top issues are screen/display and battery/power. Samsung's top issues are screen/display and battery/power.
Both brands show similar longevity, with devices averaging around 4.1 years before needing repair.
If durability is your priority, Huawei edges ahead with a higher fix rate, meaning repairs are more likely to succeed when needed. The best choice still depends on your specific model and usage.
Brand averages only go so far. Your specific model matters too. See repair costs, repairability scores, and failure data for individual smartphones.
| iFixit Score0-10 scale |
|---|
| 4.8/10 |
| 4.4/10 |
| French Repairability IndexGovernment-mandated, 0-10 | N/A | 6.9/10avg of 34 models |
|---|
Samsung
Galaxy S25 Ultra
Below 30-day avg
Value
Huawei
P9 Lite Dual-SIM 16GB ROM + 3GB
Budget
No budget smartphone from Huawei
Samsung
NOTE 20 N981U 128GB GREEN
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